Andrew
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Recent activity by Andrew-
Are these name-brand or generic cartridges?
Our complete line of printing products includes both name-brand (OEM) and generic cartridges. OEM ink and toner cartridges come with the quality and reliability that you have come to expect from th...
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What does OEM mean?
OEM is an abbreviation for an original equipment manufacturer. When you see a product on our site that says OEM, it is one of the name-brand cartridges from Canon, Hewlett Packard, Lexmark, Brother...
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Cartridge is leaking
Some of our cartridges may have been overfilled by the factory. We suggest you open the cartridges at a sink or over a garbage can to avoid possible leaks damaging your valuable items. If the inter...
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The cartridge has a different shape
The shape of our compatible cartridges may look a little different from OEM cartridges, but they are designed for use in your printer and will fit just fine.
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My cartridge won't fit.
Please make sure to remove the plastic protective case from the cartridge.
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Low ink message showing at the printer
All of our cartridges are filled with ink. However, a small number of our cartridges may not have been reset fully during the remanufacturing process. Either bypass the low ink message or disable t...
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No ink on the printout or poor print quality (Includes most Dell, HP, Lexmark, and Sharp models)
Ensure that the tape covering the printhead is removed. Wrap the cartridge in a paper towel and shake gently up and down (not sideways) 6 times. Stand the cartridge upright for a few minutes befor...
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No ink on the printout or poor print quality (Includes most Brother, Canon, Epson, and Xerox models)
Make sure that you have removed the foil or plastic strip covering the vent hole and the nozzle. (Usually a bright color, but sometimes clear.) Ensure that the vent hole at the top of the cartridg...
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Printer not recognizing cartridge (Includes most Dell, HP, Lexmark, and Sharp models)
Ensure that the tape covering the printhead is removed. Take out the cartridge, turn off the printer, and unplug the power cord and other cables. Please wait 15 minutes and plug in the printer, tu...
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Printer not recognizing cartridge (Includes most Brother, Canon, Epson, and Xerox models)
Make sure that you have removed the foil or plastic strip covering the vent hole. Also, make sure that the cartridge you purchased is the correct one for your printer. Make sure that the printer c...