Andrew
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Recent activity by Andrew-
What is a printhead nozzle?
Nozzles, or "jets," are located on the printhead. There may be anywhere from 48 to 320 nozzles on any printhead, and each of them is smaller than a human hair. Each nozzle is connected electronical...
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What are remanufactured cartridges?
Remanufactured cartridges have been recycled to meet or exceed original equipment manufacturer (OEM) specifications. The recycling process involves disassembling, inspecting, cleaning, reassembling...
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What are compatible cartridges?
Compatible cartridges are non-OEM new cartridges. These types of cartridges are not recycled and are instead manufactured by a third-party factory to OEM specifications. Each printer cartridge is c...
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Are these name-brand or generic cartridges?
Our complete line of printing products includes both name-brand (OEM) and generic cartridges. OEM ink and toner cartridges come with the quality and reliability that you have come to expect from th...
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What does OEM mean?
OEM is an abbreviation for an original equipment manufacturer. When you see a product on our site that says OEM, it is one of the name-brand cartridges from Canon, Hewlett Packard, Lexmark, Brother...
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Cartridge is leaking
Some of our cartridges may have been overfilled by the factory. We suggest you open the cartridges at a sink or over a garbage can to avoid possible leaks damaging your valuable items. If the inter...
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The cartridge has a different shape
The shape of our compatible cartridges may look a little different from OEM cartridges, but they are designed for use in your printer and will fit just fine.
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My cartridge won't fit.
Please make sure to remove the plastic protective case from the cartridge.
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Low ink message showing at the printer
All of our cartridges are filled with ink. However, a small number of our cartridges may not have been reset fully during the remanufacturing process. Either bypass the low ink message or disable t...
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No ink on the printout or poor print quality (Includes most Dell, HP, Lexmark, and Sharp models)
Ensure that the tape covering the printhead is removed. Wrap the cartridge in a paper towel and shake gently up and down (not sideways) 6 times. Stand the cartridge upright for a few minutes befor...