Andrew
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Recent activity by Andrew-
Cartridges with yellow/orange tape
Make sure you remove the yellow/orange tape completely before installing the cartridge. Unsuccessful tape removal (Image A) might cause poor print quality, missing color, and no printing. Your cart...
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Cartridges not "clicking" into slots (for remanufactured HP 920XL and HP 564XL)
Try to bend the plastic arm outward from the cartridge. The cartridge should " click " into the slot after the arm is bent outward about 1 inch; the cartridge should "click" into the place.
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HP 932XL/933XL/950XL/951XL Cartridge Non-Recognition Message
On the printer control panel, touch the right arrow and then choose Setup. Select Preferences and then select Cartridge Chip Information. Touch OK to turn off the usage information collection.
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HP 950XL/951XL Cartridge Protection
On the printer HP OfficeJet Pro 8600 On the printer control panel, touch the right arrow and then choose Setup. Select Preferences and then select Cartridge Chip Information. Touch OK to turn off ...
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When will my order ship?
Most orders placed before 2:00 PM PT Monday through Friday will be processed the same day. Orders placed after 2:00 PM PT will be processed the following business day. After your order has been pr...
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What is my shipping cost?
Our standard flat-rate shipping is $3.99. You qualify for free shipping if your order amount is over $50. If flat-rate shipping is not applicable for your location, your shipping rate will be calc...
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How soon will my package arrive?
Free and Standard Shipping orders should arrive within 2-10 business days of them leaving our warehouse in Union City, CA., 2-Day, and Next-Day shipping should arrive within the corresponding busi...
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I received the wrong product.
If you feel that you have received the wrong product, call Customer Service at 1-833-786-1266 or email us.
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How to check for my order status?
Without login to your account: Click on the quick "Order Status" link on the footer to check for your order status. Click on the tab to check your order status by email address or shipping zip c...
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How to retrieve or change my password?
Retrieve my password Click on this "Forgot your password?" link. Enter your account email address and click on "SUBMIT". Change my password Go to the "Account Information" pulldown menu on the...